Jia Yin Academy Class policy

Cancellations

Cancellations (24+ Hours Notice): All cancellations must be made at least 24 hours before class to save your class credit for future use.

Late Cancellations (Less than 24 Hours): Cancellations made within 24 hours of class start time will be charged full payment for drop-ins or deducted from class packs. No make-up class will be offered.

Emergency Cancellations (Sickness): If you are unable to attend due to an emergency or illness, please inform us as soon as possible. Your class credit will be saved for future use.

Late Arrivals: Students arriving 15+ minutes late will not be admitted to class out of respect for our instructors and fellow dancers. Payment will still be charged for drop-ins, and class credits will be deducted from class packs.

No-Shows: Failure to attend a pre-booked class without prior cancellation will result in full payment being charged for drop-ins or class credit being deducted from class packs. No make-up class will be offered.

Studio Initiated Cancellation: If a class is canceled by the studio due to instructor illness or unforeseen circumstances, students will receive a make-up class or refund/class credit.

Pricing & GST

All class fees are fixed and non-negotiable. Jia Yin Academy maintains transparent and fair pricing to ensure equal access to quality training.
Periodic promotions or discounts may be offered at the academy’s discretion and are subject to specific terms and conditions.
GST (Goods and Services Tax) is applied to all classes.

Class Pack Credits & Transfers

All class packages, memberships, and private bookings are non-refundable and non-transferable. Sharing or transferring credits is not permitted.

Unused class pack credits cannot be refunded or exchanged for cash and must be used within the validity period stated at the time of purchase.

Expired class credits cannot be extended, except in cases of medical emergencies (documentation required).